Consistency across varied housing stock

Clock House, a general needs residential block within Ashford Borough Council’s portfolio, presented a different challenge. While smaller in scale, the property required the same performance standards, future-proofing, and ease of ongoing maintenance as larger schemes.

As with Luckley House, the existing windows were outdated, difficult to repair, and no longer aligned with the council’s long-term asset strategy.

A trusted commercial manufacturing partner

Polyframe’s role was to ensure the same manufacturing standards, system performance and supply reliability could be replicated—regardless of project size.

Through close coordination with The Window Company (Contracts), Polyframe manufactured REHAU windows that aligned seamlessly with the wider refurbishment programme, ensuring consistency across the council’s housing stock.

The availability of replacement parts, established REHAU system performance, and Polyframe’s commercial manufacturing controls gave the council confidence that future maintenance and repairs would be straightforward and cost-effective.

Project delivery

At Clock House, Polyframe supplied:

• 63 REHAU windows

All units met PAS24 security standards and exceeded minimum thermal requirements, contributing to improved resident comfort and reduced energy demand.

Supporting long-term asset management

The upgraded windows have helped Ashford Borough Council improve overall ventilation and thermal efficiency, supporting resident wellbeing while reducing the risk of condensation-related issues.

For Polyframe, Clock House reinforces the importance of being more than a fabricator—acting instead as a reliable commercial project partner, capable of supporting councils and contractors across mixed housing types with consistent outcomes.